Who is Bridebook anyway? 💙

Bridebook is a SaaS and Marketplace scale-up business revolutionising the wedding industry. We are proud to be the UK’s number one wedding planning app and the ONLY global provider! Our mission is to make the wedding planning journey as happy as possible for engaged couples everywhere!

With over 90% of the world’s 7.5bn population expected to get married in their lifetime, the wedding industry is massive. It is 50% larger than the global taxi and food delivery markets combined, yet it sadly lags in digitalisation and lacks solutions for the modern-day needs of both couples and businesses.

So here's Bridebook, set to disrupt the wedding industry🎉

Our innovative platform is designed to make wedding planning effortless and stress-free. From personalised wedding checklists, budget management tools, a vast selection of venues and suppliers, and endless inspiration – you can access it all at your fingertips, on your mobile device! After recently becoming the first app of its kind to launch globally, Bridebook now enables couples to plan destination weddings anywhere in the world.This exciting expansion makes it a truly fantastic time to join us on our journey!

Our team is made up of talented creative, analytical, and tech-focused minds! We’ve collaborated with some fantastic partners including the Natural History Museum, Hilton, the Ritz, Etsy and Jimmy Choo, and have been featured 12 times on the App Store as well as been rated the number 1 app by Apple. Our investors are well known for supporting some previous successful unicorns such as Airbnb, Pinterest, Skyscanner and Tesla.

What will I be doing? ‍‍👩‍💻👨‍💻

This is a unique opportunity for a results driven, highly-organised, self-starter who is ready to roll up their sleeves and dive in to an incredibly fast-growing tech startup. We are looking for a smart fast-learning individual with great relationship-building and communication skills. If you are hungry for responsibility, keen to learn and enjoy tackling challenges head on, then this role is for you. We want to find someone fantastic who we can help grow and develop to become a key player in our adventure ahead.

Specific responsibilities will include:

Act as the main point of contact for our wedding business accounts in France, ensuring an exceptional client experience.
Proactively identify opportunities to expand relationships and drive additional revenue streams generating sales among accounts, including upselling and cross-selling to contribute to Bridebook’s epic growth!
Develop and execute strategic account plans to maximize customer success and retention
Develop and maintain long-term relationships based on trust with wedding business accounts across France.
Maintain updated knowledge of the company products, services and industry trends, it’s forever evolving!
Analyse key account performance metrics and provide insights to improve partner engagement and satisfaction.
Communicate with Partners to understand their needs, providing insight into the value of partnering with Bridebook, supported by data.
Collect, condense and share account feedback with internal departments to facilitate account need fulfillment.
Keeping accurate CRM records and account notes (Hubspot & Chargebee is our everything!)
Create engaging content to ensure our incredible venues are educated about Bridebook and are with us all the way on this exciting journey!
Represent Bridebook at industry events, trade shows and networking opportunities when required. These are super fun!

We’re looking for someone who has: 🧠💚

A minimum of 2 years experience in an Accounts role (AE/AM/ Junior Account Manager)
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions for customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining meticulous attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
A customer-first mindset with a passion for building strong, long-term relationships
Experience in SaaS, hospitality, or wedding industry is a plus
Ability to analyze data and translate insights into actionable strategies for clients
Self-starter attitude with the ability to work independently and as part of a team
A proactive, energetic, and results-driven personality with a can-do attitude!

What if you’re a partial fit?🌱

We love hearing from anyone who is enthusiastic about changing the wedding industry and welcome candidates with different backgrounds and experiences! We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn’t exactly match this job description.

Benefits 💰

30 days of annual leave plus public holidays!
Remote working
€500 per year Learning and Development budget
Enhanced Family-Friendly Policies
Cycle to Work Scheme
One month fully paid Sabbatical Leave after five years in BB
2 weeks Working From Home Near Home per year
Wedding Leave (5 days paid)
Half-Day Wedding Anniversary Leave
Equity Share Options
Access to We Work workspaces
Yearly BB Summit and quarterly events to celebrate milestones!

Location 🌍

Remote! You must be based in Germany

Our Values 🙌

One Team: Together we are better.

Keep Accelerating: We work smart.

Create Joy: We celebrate going above and beyond.

Equal employment opportunity 🌈

Research shows that women, neurodiverse individuals, and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Bridebook we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

So what’s next? 🕓

You’ll hear from our team within 2 weeks regarding your application. We believe in efficient and meaningful conversations, so you’ll be happy to hear there isn’t a whopping 7 stage process!

That's all for now - see you on the dancefloor! 🕺💃

Account Executive (French Speaking)