Join us on an exciting journey and take up the challenge of becoming Bridebook's next Account Manager!

Help us to shape the future of our product as we continue to take the industry by storm. This role sits within the Accounts team and the role will report directly into the Head of Customer Success. Bridebook offers a thriving and creative environment where we are looking for an Account Executive to become an integral part of our growing team. Come join us and be part of a team that is transforming the wedding industry worldwide!

About us

Bridebook is a revolutionary wedding planning platform that seeks to make wedding planning an enjoyable, intuitive, and rewarding experience for couples, guests, and industry partners. Launched in the UK, Bridebook has over 1,000,000 planning couples and has been featured in major outlets such as the New York Times, the BBC, and the App Store. After six years and many iterations later, we have 2 in 3 engaged UK couples and 1 in 3 engaged German couples using Bridebook, and have recently expanded into the French market. While we serve a very emotional and creative industry, we are obsessed with using tech and data to revolutionise the industry. We have a team of motivated and experienced professionals with ambitious plans to make Bridebook an iconic global brand, making this an exciting time to join our vibrant and innovative company. 

About you

This is a unique opportunity for a results driven, highly-organised, self-starter who is ready to roll up their sleeves and dive in to an incredibly fast-growing tech startup. We are looking for a smart fast-learning individual with great relationship-building and communication skills. If you are hungry for responsibility, keen to learn and enjoy tackling challenges head on, then this role is for you. We want to find someone fantastic who we can help grow and develop to become a key player in our adventure ahead.

What you will do 

• Maintains and retains venue pro estate, supporting the accounts growth and maintain revenue for the company 

• Generate sales among accounts, including upselling and cross-selling to meet KPI targets.

• Develop and maintain long-term relationships based on trust and respect with wedding business accounts across the UK.

• Negotiating contracts and agreements to maximise revenue.

• Maintaining updated knowledge of the company products and services.

• Communicating with accounts to understand their needs and explain product value.

• Collect, condense and share account feedback with internal departments to facilitate account need fulfillment.

• Keeping accurate CRM records and account notes.

• Identifying industry trends.

• Create engaging content to ensure our incredible venues are educated about Bridebook and have a strong relationship with us.

What we are looking for

• Proven work experience as a Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Great if you can offer this, but not essential 

Experience with MailChimp or email campaign platforms

What do you get for all your hard work? 

• Annual Leave: Relax with 25 days of annual leave. And guess what? You get an extra day every year after three years, up to a whopping 30 days!

• Hybrid Working: We're all about flexibility. We'd love to see your friendly face in the office at least twice a week. And yes, our office is dog-friendly!

• Equity Share Options: You're not just an employee; you're a partner. Join us on this exciting journey!

• Learning & Development: Fuel your growth with a £500 per year budget.

• Enhanced Family-Friendly Policies: Ensuring you have the time and support you need to welcome your new family member.

• Cycle to Work Scheme: Get those wheels turning with our fantastic cycling scheme.

• Sabbatical Leave: After five years of dedicated service, enjoy a fully paid four-week sabbatical.

• Working From Home Near Home: Sometimes, you need a change of scenery. Two weeks per year, work from a location near your extended family.

• Wedding Leave: Celebrate love! Enjoy five fully paid days for your wedding.

• Half-Day Wedding Anniversary Leave: Reconnect with an extra half-day off on your special day.

• Office Space: Beautiful, and well equipped office, with weekly breakfasts, communal lunches alongside free snack and more.

• Celebrations: From End of Quarter bashes to global company summits, we know how to party!

• Freestyle Fridays: Unleash your inner innovator beyond your usual role.

• Volunteer Day: Make a difference in your community with a dedicated day for volunteering.

What's next? 

If you would like to make a difference, we'd love for you to join us and make a real impact in our future! We are passionate about what we do here, and we are confident you will be too. So please, apply now and our team will be in touch about the next steps.

Apply without meeting all the requirements

If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.

Equal opportunities

At Bridebook, we are committed to creating a diverse and inclusive workplace that celebrates the uniqueness of our employees. We work as one team. Wherever you come from. However you identify. All candidates are welcome to apply.

Hiring hard-working people and giving them a community to thrive in is critical to our success. We want to make our process as accessible as possible. So let us know in your application, or tell our talent team directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.